Delivery

Shipments and Returns

 

Kiteboarding Closeouts makes every reasonable effort to ensure safe and reliable Shipping and Delivery of Kiteboarding Products through the United States Postal Service, UPS, and FED-EX shipping delivery services. Risk of loss to all Products will pass to Buyer upon shipment from Goodbreeze Kiteboarding Inc’s shipping location. Partial shipments of Product or performance made will not obligate Good Breeze Kiteboarding to make further shipments or performance at the same prices. No C.O.D. orders are acceptable.

 

Return Policy

Any NEW product purchased from Kiteboarding Closeouts may be returned within fifteen days (15) of purchase for any reason for a refund, exchange, or credit towards another purchase. The returned items must be in original condition and packaging. All original warranties, instructions, and accessories must be accompanied by the original sales receipt. Return freight must be prepaid. No C.O.D. returns will be accepted. Kiteboarding Closeouts may refuse a refund or exchange or assess a charge for used or incomplete merchandise returned or exchanged. Items showing use or abuse will be returned by Kiteboarding Closeouts to Buyer. Returns or exchanges will not be made for items marked “as is”, “used” or “clearance.” Refunds will be made by the same transaction method as used to purchase the item.

• All returned merchandise requires a Return Merchandise Authorization (“RMA”) number. To obtain an RMA number, contact Kiteboarding Closeouts Customer Service (10 am – 5pm EST Monday-Friday) at 321-252-5483. Your RMA number must be clearly marked on the outside of the returned package. Packages returned without this RMA number will be refused. Once the RMA number has been assigned, it is important to return the Product within two weeks otherwise, the RMA number will become void and the parcel will be refused. You must obtain a new RMA if you are unable to make delivery to our address within two weeks.

  If Products are to be returned to Kiteboarding Closeouts, Buyer may be subjected to 10% restocking fee, in Kiteboarding Closeouts sole discretion. This includes duplicate shipments, refused/unclaimed shipments, etc., items ordered by mistake, not shipped, not fitting application, and unsuitability for particular application or design. There are no refunds on special or custom orders.

 

NO RETURNS ON USED EQUIPMENT. All used equipment is sold “as is”.